Fighting Fraud in Maxxwin
Fighting fraud and money laundering is one of the most important tasks that the administration of the Maxxwin betting site has. We discourage all types of fraud and financial scams and encourage players not to use our website and mobile app for illegal purposes. If your actions violate Maxxwin rules or Canadian law, we will block your account without the possibility of restoring it in the future. And in case of serious violations, we have the right to report the player’s personal data to law enforcement authorities.
Basic Rules
To minimize fraud and money laundering, the official Maxxwin website has a 24/7 security service. We also use automatic security algorithms that check every transaction. Suspicious financial transactions are submitted to manual review by the security team. The account of the potential violator is blocked for the duration of the review. The blocking becomes permanent if the violation is confirmed.
To avoid risks and possible account lockout you should be aware of some rules and restrictions that apply on the official Maxxwin website:
- Registration on the official Maxxwin website is available only to adult users. If you are under 18, do not try to cheat the administration and do not provide a false date of birth. Your account will be blocked for this. And you will not be able to restore it even after reaching the age of 18;
- Each player can only use one account for betting. You cannot own more than one account. In case you lose access to your account, you can recover your password. To do this, activate the corresponding option in the authorization form. Enter your email address here and instructions on further actions will be sent to it;
- All financial transactions on the official Maxxwin website are verified. We have automatic security algorithms in place. If a transaction seems suspicious, the information about it is passed to the security service for manual review. If fraud or attempted money laundering is confirmed, the offender’s account is blocked;
- Depositing and withdrawing funds is possible only using your own e-wallets and bank cards. It is forbidden to use other people’s details. If you specify data that belongs to another person, the transaction is automatically canceled;
- When specifying the deposit and withdrawal amounts, you must take into account the limits of the selected payment system. The amount must not exceed these limits. If you try to make a deposit or withdrawal more or less than these limits, the transaction will be canceled.
We also have the right to request verification. At the request of the support service, you need to confirm your e-mail address and phone number, specify personal data in the account settings and send passport or other ID photos for verification. During the verification period, the possibility of withdrawing funds is limited. These restrictions are removed after successful verification of identity. On average, verification on the official Maxxwin website takes 24 hours.
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