Customer Service Maxxwin Canada

Maxxwin support service is available at one e-mail address – [email protected]. This is the only official contact, and it is where you should send e-mails to get in touch with a specialist.

Email requests are considered on a first-come, first-served basis. As soon as the queue reaches you, we will get back to you. But you should be prepared to wait up to 24 hours. We would appreciate it if you would follow these guidelines:

• Be sure to fill in all the fields in the letter. In the subject line you can briefly describe your problem in a few words. In the body of the letter, you can summarize your problem in a few words;
• Do not send multiple emails. If you do not receive a response, do not create repeated requests for counseling. This will only make our job more difficult and increase the time it takes to process your issue;
• Use only the official Maxxwin e-mail address. Do not send emails to other addresses. You run the risk of being scammed. Our support team responds to one address only – [email protected];
• Do not reply to emails with advertising or news content. This is an automated mailing. You will not be able to talk to a specialist here;
• When sending an email, use your personal email address. It must be the email you provided when registering on the official Maxxwin website;
• Be polite and patient. Do not be rude or insult the Maxxwin support team. This may result in your account being blocked.

You can also use the feedback form on our website to send an email to our support team.

Online chat on the website is suitable for solving simple problems and getting quick consultations. The waiting time for a response here is no more than 15 minutes. Just write to us in the chat and wait for a specialist to answer you.